Customer Center

An error occurred while patching. (80000, 80002)

If you are experiencing difficulties due to error message 80000 or 80002, 
take the following measures and try again.

1. Reinstall the game and the patch
   Go to [Control Panel] → [Programs & Features], select the game and delete it.   
   After deletion is complete, reinstall the game. If the problem persists, use a 
   different game installation folder to reinstall the game.

2. Check your antivirus program    
   The instructions below may not apply to some antivirus programs. 
   Refer to your antivirus program guide.

  1) Update your antivirus program to the latest version.    
  2) Deactivate the real-time scanning function.    
  3) Scan your PC thoroughly for any viruses or malicious codes.