Customer Center

STOVE Authenticator suddenly fails to authenticate.

This problem occurs when there is an error in the time settings of your device.


In most mobile devices, you can set the time with "auto" or "manual." 
You can also manually change the country code.


When STOVE Authenticator does not work, check the time settings of your device. 
Make sure that the time is set to “Auto” and the country code to “Korea.”


If STOVE Authenticator fails again after correcting the settings, reboot your device. 
STOVE Authenticator will work normally.